Support (admin)
From TheHostingTool Wiki
Jump to navigationJump to searchTheHostingTool offers 2 different areas of support for administrators.
Tickets- A built-in help desk to allow staff to assist users.
Knowledge Base- A collection of information that is provided by staff for end users. Normally this consists of frequently asked questions (FAQs), rules/restrictions/guidelines, tutorials, or other forms of documents that are meant to assist users immediately when staff are not available.
